Ideas : MRT

I ams sure most of you would have notice the new change on the MRTs by now, the addition of the priority seats in the cubicles where its distinguished by a different colour from the rest of the seats.
In Taiwan, no one would actually take those priority seats which are strictly reserved for the elderly, pregnant ladies or disabled folks. However in Singapore, no one seemed to care. Or rather I should say, some passengers do avoid sitting in that priority seats, like myself.
The rest of the passengers still treat those seats as normal passengers seats and would sit there with no qualms.
However, due to our culture and upbringing, we do not really tell these passengers off.

So in this idea review, we thought of having an automated seat by a corner, which we can pull down and take a seat. Its strictly for the unfortunate folks as mentioned above.
Anyone with no sense of shame can still pull down the seat but with an additional step of pulling it down and taking a seat, I hope it will deter those shameless passengers not to take it, without giving a consideration for those who really need it.

Ideas : Customer Service Counter

We were both doing window-shopping in Illuma, the latest shopping complex near Bugis Junction when we noticed that the customer service counter is on the ground floor which is actually very normal for most shopping complexes.

But because Illuma is quite a spacious and big building, therefore if a customer is on the 4th floor, its quite troublesome for them to come down all the way to the first floor just to ask the customer service officer.
So what we suggest is to get it in a video conferencing mode or MSN networking mode on every floor.

Say if the customer is on the 4th floor and he wants to get some queries answered by the customer service officer so what can he do, if he does not want to travel all the way down to the first floor?

He will go to a computer terminal, located in an isolated area ( to avoid loud noise ) on the 4th floor where there is a ready webcam positioned on both the customer service officer’s computer and on the customer.

Link up or ask to get connected to them and he can start interacting with the officer to get his queries answered.

Simple, hassle-free and efficient!